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Subject: Example: Retail replenishment
One of the differences between automotive and retail purchasing is that retail businesses are usually replenishing products that were purchased. There are exceptions, of course: products that will be discontinued, new products, and seasonal and sales promotion patterns where usage can be expected to increase or decrease. But the usual pattern is to keep stock on hand for regular purchases, and replenish the stock periodically as it is sold. Retail practices are not nearly as codified as automotive, but some practices are converging in groups like VICS (Voluntary Interindustry Commerce Standards) and its CPFR (Collaborative Planning, Forecasting and Replenishment) committee. http://www.vics.org/ http://www.cpfr.org/ The following practices come from CPFR. Note (at end) the similarities between retail and automotive. CPFR explains that retail supply chains use a variety of practices. They differentiate between the practices they classify as the "Current Process State" and those they recommend as the "Future Process State". __Current Process State:__ * AFR (Aggregate Forecasting and Replenishment): 1. Forecasts are developed on a product family or brand level, by week or month, and by market region. Retailers may do the forecasting, which may (or may not) be shared with the manufacturers. If not, the manufacturers do their own forecasts. 2. Manufacturers send to distribution centers what they believe is appropriate to make and stock. 3. Purchase orders are placed by retailers to stock retail shelves. 4. Orders are fulfilled based on distribution stock, which may be insufficient. * VMI (Vendor-Managed Inventory VMI can be driven from retail (where the vendor manages the stock on the retail shelves) or distribution centers. 1. There is usually an upfront contract that defines responsibilities and inventory targets. 2. The vendor does the forecasts. 3. The vendor generates some kind of replenishment orders. They may be based on warehouse withdrawals or retail point-of-sale events, or on manual counts of shelf stock by a route salesperson who may transmit the info from a handheld computer. 4. Replenishment usually comes from manufacturer's inventory. 5. Promotion information may be transmitted to manufacturers to produce for expected sales increases. *JMI (Jointly-Managed Inventory) 1. Almost always starts with upfront contracts detailing responsibilities and rules. 2. Forecasts are done jointly, usually in more detail than aggregates. Everything else a lot like VMI, except that the parties collaborate. __Future Process State___ http://www.cpfr.org/ProcessModel.html There are several variations depending on the capabilities of the participants. Stages: Planning 1. Develop front-end agreement 2. Create joint business plan 3. Create sales forecast (in detail) 4. Identify exceptions for sales forecast 5. Resolve sales exception items 6. Create order forecast 7. Identify exceptions for order forecast 8. Resolve order exception items 9. Order generation 10. Delivery execution EDI messages used: X12 830 Planning Schedule with Release Capability 852 Product Activity Data 850 or 875 Purchase Order Note that the sequence of messages and their relationships are very similar to automotive, except that CPFR uses purchase orders to authorize shipments, whereas automotive uses delivery schedules.
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